Job Description

Position Title: Content Writer/Strategist 

Client: City of Philadelphia 

Location: Philadelphia, PA

NOTE: This is an onsite position with onsite interview.

Position overview / Statement of Work:

The Content Writer for Phila.gov supports the platform redesign by leading the data and content migration

from the legacy website to the new CMS. This role audits, restructures, and rewrites existing content as

needed to ensure accurate, accessible, and well-structured data transfer aligned with the City of

Philadelphia’s voice, digital standards, and commitment to equity and inclusion. The Content Writer works

closely with City departments, designers, and developers to validate migrated content, resolve gaps or

inconsistencies, and confirm content readiness for launch.

Work activities:

• Research, audit, write, and edit web content to support data and content migration from the legacy
  
• Phila.gov platform to the new CMS.
  
• Translate complex city programs and services into user-friendly language.
  
• Collaborate with departments and digital teams to ensure the migrated content aligns with city
  
• standards and accessibility guidelines.
  
• Optimize content transfer for readability, engagement, and digital platforms.
  
• Ensure all migrated materials reflect the City of Philadelphia’s voice, tone, and commitment to
  
• accessibility and inclusion.
  

Skills/experience of the assigned staff:

Desired:

• Experience writing for government, public sector, or civic-focused websites.
  
• Familiarity with Philadelphia city services, programs, and community needs.
  
• Basic knowledge of SEO and analytics for web content.
  
• Experience with content management systems (CMS) and digital publishing tools.
  
• Strong organizational skills and ability to manage multiple projects and deadlines.
  

Highly Preferred:

• Previous experience creating content for Phila.gov or similar government websites.
  
• Understanding of plain language principles and accessibility guidelines (e.g., WCAG).
  
• Experience collaborating with cross-functional teams including designers, developers, and
  
• communications staff.
  
• Ability to analyze web content performance and make data-driven improvements.
  
• Commitment to equity, inclusion, and effectively communicating to diverse audiences.
  

"If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit."

About Us:

Since 2000, Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

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