Hotel Front Desk Receptionist Job at Extended Stay America Suites Albuquerque - American Rd, Rio Rancho, NM

SmxPMmExUnZKNXJXYW9hK3pYelAxMi9mZVE9PQ==
  • Extended Stay America Suites Albuquerque - American Rd
  • Rio Rancho, NM

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Handle customer complaints as necessary
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Working knowledge of Microsoft Office and reservation management systems
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Well-versed in taking telephone calls and handling stressful situations
About Company: Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Tags

Start working today, Work at office, Flexible hours,

Similar Jobs

Bath Concepts Independent Dealers

Call Center Manager Job at Bath Concepts Independent Dealers

 ...Confirmation Call Center Manager Location: San Diego, CA Creating a fresh solution to bath remodeling, California Bathrooms, Inc. offers stylish, cost-effective, low-maintenance bath improvements for homeowners, commercial customers, and consumers with accessibility... 

Associated Terminals

Equipment Operator Job at Associated Terminals

 ...leading cargo handling company, renowned for its safety, efficiency, and knowledgeable team. We are currently seeking a skilled Equipment Operator to join our team of dedicated stevedores. In this role, you will operate and maintain various equipment, including track hoes... 

Addison Group

Legal Assistant Job at Addison Group

 ...Job Title: Litigation Legal Assistant Location: Dallas, TX Work Schedule: Monday Friday, 8 5 Type of Employment: Direct Hire Compensation: $75000 - $85000 / Year Industry: Legal Services Benefits: This position is eligible for a comprehensive... 

Sundus Gulf

Electrician Substations & HV Job at Sundus Gulf

 ...Experience: 2 to 4 Years. Education: Degree, Diploma in Electrical engineering or related field. Industry: Power and...  ...systems under the guidance of substation engineers. Conduct inspections and tests on electrical components and systems to identify issues... 

RCG Moody International Limited c/- Intertek

Rope Access Level I Technician - Houma, LA Job at RCG Moody International Limited c/- Intertek

 ...Rope Access Level I Technician- Houma. LA What are we looking for? The Rope Access Level I Technician is responsible for p erforming various visual inspections via rope access under the direction of a Project Manager, Team Leader, or independently. The ideal candidate...