Hotel Front Desk Receptionist Job at Extended Stay America Suites Albuquerque - American Rd, Rio Rancho, NM

SmxPMmExUnZKNXJXYW9hK3pYelAxMi9mZVE9PQ==
  • Extended Stay America Suites Albuquerque - American Rd
  • Rio Rancho, NM

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Handle customer complaints as necessary
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Working knowledge of Microsoft Office and reservation management systems
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Well-versed in taking telephone calls and handling stressful situations
About Company: Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Tags

Start working today, Work at office, Flexible hours,

Similar Jobs

MASONICARE

Caregiver Job at MASONICARE

Private Duty Caregiver Masonicare at Home Per Diem/Hourly Personal and Companion Care Positions are available throughout the state in Connecticut. CASES AVAILABLE NOW - Day shift availability - 3hrs - 12hrs Shifts available from 3hrs to 12hrs/day *It is not required for...

Lowe's

Merchandising Assistant Store Manager Job at Lowe's

Merchandising Assistant Store Manager Location Beaufort, SC : What You Will Do All Lowe's associates deliver quality customer service...  ...sales, or consumer service industry. ~ Experience using Microsoft Office Suite. ~ Ability to obtain sales related licensure or... 

Flex

Software Engineer I, Fullstack, Risk Engineering (New Grad - 2025) Job at Flex

 ...part of the team? About the role Flex is looking for a Software Engineer I to join our Risk Engineering team. In this role, you will...  ...people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia... 

MASONICARE

Cook Job at MASONICARE

Cook Masonicare at Chester Village - Chester, CT Per Diem Benefits include: Cooking Upscale Cuisine with no late nights (out by 8pm daily) Every other weekend off, additional Paid Time Off, Competitive Benefit/Insurance Package Positive team environment with opportunities...

Miller Electric Mfg. LLC

Physical Security & Facilities Technology Specialist Job at Miller Electric Mfg. LLC

 ...products. Miller keeps the tradition alive by focusing on its top priority: people. Basic Description The Physical Security & Facilities Technology Specialist will subject matter expert in the Technology Security Operations team, supporting the design, implementation...