Job Description

Join a mission-driven organization dedicated to supporting behavioral health providers and improving community-based care across Mississippi and Louisiana. As a Training and Development Coordinator, you will play a key role in equipping staff with the knowledge and skills needed to deliver high-quality, compliant, and culturally competent services. This position offers the opportunity to make a meaningful impact by fostering professional growth, supporting quality assurance, and ensuring best practices in behavioral health service delivery.

Responsibilities

• Conduct initial orientation and annual refresher trainings for new and current providers.
• Deliver instruction on clinical documentation, service delivery standards, and cultural competency.
• Train staff on core service components, including functional assessments, treatment planning, skill building, behavioral interventions, and crisis de-escalation strategies.
• Incorporate adult learning principles and interactive training methods such as case studies, role-playing, and simulations.
• Ensure all training materials and sessions align with state, Medicaid, and federal regulations.
• Monitor training effectiveness through evaluations, staff feedback, and probationary performance reviews.
• Support audit readiness by providing training on documentation standards, service timelines, and authorization processes.
• Provide coaching and mentoring to community-based staff as needed.
• Collaborate with supervisors to identify performance gaps and training needs.
• Assist in developing corrective action training plans following compliance issues or audits.
• Maintain accurate training records, including attendance and completion status.
• Prepare reports on training outcomes, staff performance, and competency evaluations.
• Participate in policy reviews, accreditation preparation, and internal quality improvement projects.
• Travel frequently within Mississippi and Louisiana to deliver on-site training sessions; flexible hours may be required to accommodate staff schedules.

Qualifications

• Minimum of 2 years of experience providing community-based services in a behavioral health setting.
• Prior experience in staff training, supervision, or curriculum development is highly preferred.
• Excellent presentation, facilitation, and communication skills.
• Proficiency with Microsoft Office Suite and virtual training platforms (such as Zoom or Teams).
• Ability to train diverse learners and adapt to different learning styles.
• Strong organizational, problem-solving, and analytical skills.
• Willingness and ability to travel frequently within Mississippi and Louisiana.
• Flexibility to work varied hours as needed.

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