Records Assistant (Remote) Job at University of Miami, Coral Gables, FL

SkZDemFsQm9MNXJTWUlTMXpYbk0xV2plZFE9PQ==
  • University of Miami
  • Coral Gables, FL

Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet .

This position is remote

Pay rate:  $17.15 Hourly

Under the supervision of the Manager of Records and Student Services, the Records Assistant is responsible for delivering a high-quality customer service experience to potential applicants, current applicants, and newly admitted students and their families. In addition, this person will be responsible for reviewing, sorting, classifying, maintaining, and archiving documents, data, test scores, and other sensitive information related to a student’s official enrollment records using the University’s student information systems, including Slate, PeopleSoft/CaneLink, PowerFaids, and OnBase.

Primary Duties and Responsibilities:

  • Serve as the primary contact via phone and email for student and parent questions and concerns related to student applications and records and serve as the liaison for student records to other University departments.
  • Load and index all documents and files related to undergraduate student records and ensure that the appropriate checklists are satisfied.
  • Ensures that student records are kept secure and confidential and are accurately recorded in the University’s student information system(s).
  • Understands and communicates important concepts related to records management and utilizes a practical approach for ensuring that student records are accurately maintained.
  • Regularly review and manage mismatched records in Slate, manage test scores, and process change requests from EM functional personnel.
  • Assists with the final high school transcript review process.
  • Other duties as assigned.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Minimum Qualifications:

Education and Experience Requirements (Essential Requirements):

  • High school diploma required. Post-secondary education preferred.
  • One (1) year of relevant work experience managing records or in customer service, preferably in a higher education or corporate setting.
  • Any appropriate combination of relevant education and work experience will be considered.

Knowledge, Skills, and Abilities:

  • Knowledge of records management concepts is important for this position.
  • Strong attention to details and ability to manage multiple projects and tasks simultaneously is required.
  • Excellent oral and written communication skills and ability to provide excellent customer service to students, parents, and administrators.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A2

Job Tags

Hourly pay, Full time, Temporary work, Work experience placement,

Similar Jobs

Lensa

Warehouse Order Picker Full Time 2nd Shift Job at Lensa

 ...Chain Team and deliver essential products to our customers. What Youll Be Doing As a warehouse associate you may work in one of the following four areas: Order Picker: You will pick and prepare customer orders accurately and timely to meet daily production goals... 

Medical Search

Physician - Gastroenterology Job at Medical Search

Our Facility is seeking a Gastroenterologist to provide full-time services.Highly respected and established practice providing quality care. General GI plus ERCP. Option for Employed or Private Practice. Manageable Call. Be busy right away. Excellent Medical Director with...

Cornerstone Building Brands

Production Associate Night Shift Job at Cornerstone Building Brands

 ...Description JOB DETAILS Base Pay: $18.00 per hour, plus $1.00...  ...maintains paperwork as required. Visually inspect extruded...  ...maintenance Qualifications No experience required Reliable work...  ...are typically promising high-paying jobs with the requirement...