Job Description

Where Youll Work

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Job Summary and Responsibilities

As a Clinic Receptionist you will be the welcoming heart of our clinic creating a comforting and efficient environment for every patient journey.

Every day you will expertly manage patient reception coordinate essential administrative tasks leverage technology for seamless operations and thoughtfully guide diverse patient populations ensuring they feel at ease and understand their care instructions.

To be successful in this role you will possess exceptional interpersonal skills technological proficiency genuine compassion for patient well-being and an adaptable patient approach to facilitating a positive experience for all.

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials ( referrals insurance cards etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Job Requirements

• One year of customer service experience clerical or business-related experience

Job Tags

Work at office,

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