At SCP Health what you do matters
As part of the SCP Health team you have an opportunity to make a difference. At our core we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients 7500 providers 30 states and 400 healthcare facilities SCP Health is a leader in clinical practice management spanning the entire continuum of care including emergency medicine hospital medicine wellness telemedicine intensive care and ambulatory care.
Why you will love working here:
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration courage agility and respect.
What youll be doing:
The Annual Wellness Visit (AWV) is a Medicare (primarily age 65) designed program that encourages beneficiaries to visit their primary care physician at least once per year to assess their health. To adequately assess patient health the appointment is considerably longer than a routine office visit. A history of medications comprehensive list of other physicians the patient may utilize as well as a variety of screenings (ambulatory alcohol depression etc.) are conducted with the patient. It is not unusual for these appointments to be 30-45 minutes compared to the normal 15-20 minute time allotments used for a majority of appointments.
The Clinical Care Coordinator works as an extension of the physician to conduct a phone interview and complete a majority of the required AWV information prior to the actual office visit. The Clinical Care Coordinator conducts the form completion for the patient and the physicians office to improve patient flow within the office and deliver an enhanced experience to the patient. There are multiple parts to the process:
Identification of Patients with an AWV Appointment
Abstraction and transcription of Medical History of Patient
Communication with Patient Prior to the Appointment
Manage inbound and outbound patient interactions via telephone (primarily) to complete the Medicare Annual Wellness Visit forms.
Utilize customer systems (scheduling platform reports etc.) to identify upcoming AWV appointments.
Capture data in clean concise format in accordance with customer specifications.
Assist with education of upcoming appointment times and requirements for visit.
Follow customer protocols to assess and complete documentation required for services.
Observe privacy standards and conform with patient confidentiality (HIPAA) requirements.
Other duties as assigned by program manager/supervisor.
Who/What we are looking for:
Licensed Practical Nurse (LPN) license required - Must be licensed in State of Georgia or have / willing to obtain compact multi-state license
Minimum 3 years of experience working in a doctors office or hospital setting
Minimum 3 years of experience working with patients
You have a high school diploma (required); College or some college preferred
You have exceptional customer service and phone etiquette
You show attention to detail including grammar spelling and punctuation
You have ability to maintain effective and organized communication
Self-starter personality and ability to manage time wisely while working as a Team player
Healthcare field and medical specialty
Medical terminology
Knowledge of EHRs (if applicable)
Typing speed of at least 55 wpm
Multilingual English/Spanish (preferred but not required)
Location:
...Confirmation Call Center Manager Location: San Diego, CA Creating a fresh solution to bath remodeling, California Bathrooms, Inc. offers stylish, cost-effective, low-maintenance bath improvements for homeowners, commercial customers, and consumers with accessibility...
...swimming? Are you looking to have an unforgettable career? At the YMCA, we are looking for role models like you to join our Y as a Lifeguard. Not only is lifeguarding a fantastic way to kickstart your career, but its a great opportunity for young adults looking for...
...A leading construction firm in Connecticut is seeking a Director of Senior Living to drive business growth and oversee preconstruction efforts in the Senior Living market. This role requires building new client relationships and managing strategic business development...
...exceptionally clean, organized, and sanitary work area, including all mixers, specialized tools, and refrigeration units, following all food safety guidelines rigorously. - Inventory & Ordering: Assist in managing the inventory of specialized pastry ingredients,...
...execute seasonal, innovative pastry and dessert menus that align with Lions Shares concept. Maintain consistency in recipes, plating,... ...for all pastry ingredients and supplies. Monitor pastry food costs and labor efficiency, adjusting as needed to meet financial...