Key Responsibilities: Stakeholder Engagement:
Collaborate with Account Leaders and Delivery Managers to understand operational challenges and improvement opportunities.
Problem Analysis & Solution Design:
Analyze current processes, identify inefficiencies, and propose automation or optimization solutions using internal platforms (e.g., Power Platform, M365 Copilot, etc.).
Business Case Development:
Create compelling business cases with ROI analysis, cost-benefit evaluation, and risk assessment to support project initiation and funding.
Project Initiation & Governance:
Drive the approval process with internal governance teams, ensuring alignment with compliance, audit, and transformation goals.
Tool & Platform Enablement:
Leverage internal tools and digital assets to design and implement scalable solutions that enhance delivery and operational performance.
Performance Tracking & Reporting:
Define KPIs, track project outcomes, and report progress to leadership and stakeholders.
Key Skills & Qualifications:
Proven experience in business analysis , process improvement , or digital transformation within a BPS or shared services environment.
Strong understanding of operational metrics , efficiency levers , and cost optimization strategies.
Ability to translate business pain points into technical or process solutions .
Experience with Microsoft Power Platform , M365 Copilot , or similar internal automation tools.
Excellent skills in stakeholder management , communication , and influencing across cross-functional teams.
Proficiency in creating business cases , financial models , and project charters .
Familiarity with compliance , audit trail , and governance frameworks .
Bachelor's degree in Business, Operations, or related field; MBA or equivalent is a plus.
Preferred Attributes:
Experience working in a global delivery model .Exposure to Life and Annuity Insurance or similar domains is a plus.Certification in Lean Six Sigma , CBAP , or Agile methodologies is desirable.
#LIBPO
Looking for a live in nanny who can do the following: Feed and wash bottles Laundry including folding and putting away, meal prep for his foods, engaging in age appropriate activities, occasional bed time and bath time. Refilling diaper bins and being proactive on chores...
...Join Our Team Today Caregivers Needed NOW! Competitive Pay Starting at $18/hour + Overtime Opportunities Earn $25/hour for Short Shifts! Get Paid the SAME DAY You Work! Were growing fast and have IMMEDIATE openings for compassionate caregivers to provide...
...benefits in a relaxed work environment? Join our team as a Shipping & Receiving Clerk where you'll play a crucial role in our operations!... ...Key Responsibilities: Managing inventory and maintaining warehouse organization. Picking and building customer orders with...
...Description of the role: This PRN RN position offers a competitive pay rate of $40.00 per hour, $100 new client assessment in multiple counties in GA. RNs will provide compassionate and quality care to patients in the home setting Responsibilities: Medication...
**Summary**The **Criminal Investigator** is an armed supervisor, who has successfully completed the required NASA training, with NASA Federal arrest authority and Federal Magistrate Training, whose duties may include but are not limited to, providing investigative support...